Recent MIIA News
State of Emergency: ER overuse is costly
The economic impact of unnecessary emergency department use is significant. The cost of an ER visit is, on average, $580 more than the cost of a regular doctor’s office visit.
Taking Steps to Protect Privacy and Control Losses
Today’s world of electronic transactions, mobile employees and cloud computing presents a range of efficiency and operational benefits, but also a great potential for security breach.
Meditation Can Help to Reduce Workplace Errors
Have you ever driven right past your own exit on the highway? Or opened the refrigerator door and realized that you forgot what you went there for? These are common examples of not living in the moment.
Return-to-work programs reduce injury costs
Job-related injuries are costly to employers both in terms of workers’ compensation and lost productivity. In response, some communities are implementing “return-to-work” programs to help them manage and reduce these costs.
This MIIA Town was originally settled in 1639 by Reverend Ezekiel Rogers. It is named after the English town where Reverend Rogers was pastor for 20 years before coming to America
Who We Are
MIIA is the non-profit insurance arm of the Massachusetts Municipal Association (MMA), insuring over 400 cities, towns, and other public entities in Massachusetts. MIIA’s mission is to provide superior insurance products and risk management solutions at competitive rates to it's members. Our products include Health, Property & Casualty and Workers' Compensation insurance. Our member services include a tremendous choice of wellness, loss control and training opportunities. MIIA is a member-driven organization.
Well Aware is a unique employee wellness program designed to help control healthcare costs the old fashioned way — by helping people stay healthy. Read more.
Established in 2002, the MIIA Rewards program has evolved into an educational “institution” providing a wide variety of seminars covering a wide range of instruction.Read more.
MIIA is a pool of public entity members. This member-driven partnership produces custom-designed loss control and risk management programs. Read more.
Agility Recovery Solutions
Disaster Preparedness and Disaster Recovery
MIIA has partnered with Agility Recovery, a national company specializing in disaster recovery as part of our on-going efforts to help our members better prepare and respond to a major loss and interruption of municipal operations.
MIIA/Agility Disaster Recovery Training
Learn how to prepare for disasters, and more about your Agility Membership.
Next MIIA/Agility Webinar:
Our next Agility Membership Orientation for MIIA Members will be scheduled soon.
If you have questions please call: John Kelly or Lin Chabra at MIIA, 617-426-7272.
To preview the Agility Recovery Solutions, click on links below to view the presentattion and pre-recorded webinar.
MIIA-Agility Orientation Presentation (pdf)
Watch the Webinar
For registered Agility members, click below to login
- Workers' Compensation
On April 3, Niko Pappas, MIIA’s workers’ compensation claims manager, discussed workers’ compensation, workplace safety and job-related disabilities during a presentation to approximately 250 attendees at the Law Institute of the Massachusetts Association of School Business Officials.
MIIA members who would like more information on this presentation may contact Niko Pappas at
- Risk Console Trainings for 2014
MIIA's online Workers' Compensation claims reporting tool, Risk Console, is over two years old! Over 50% of all Worker's Compensation claims are now being reported online by the members.
To schedule individual Risk Console trainings for both reporting claims and view Loss Reports, please email the request to
More about RiskConsole Online Claims Reporting. Read more