MIIA Members,

The FY10 Rewards season was again a successful one.  Thank you for your ongoing commitment to employee safety and managing risk.  Those who take full advantage of the Rewards program are not only seeing the benefit with reduced insurance premiums but they are seeing the results with reduced claims, which is the ultimate goal.  Below are some highlights from the FY10 Rewards season:

-51 technical, safety and liability seminars were held with 1,276 participants.

-40 Management/Leadership seminars were held with 691 participants

-14 Police EVOC programs were held with 239 participants.

-Training programs were held at 38 different locations.

-A total of $2,123,931 was provided to members in Rewards credits for their participation in our seminars and loss control programs.

-A total of 30 fire departments and 26 police departments were trained this year as part of our public safety driving simulator program.  1,125 firefighters and police officers were trained.

-54 back injury prevention training programs were conducted by Bill Hoover with 875 attendees.

-As part of our onsite Driver Training program Ken Jones conducted 14 classes for DPW and 13 for Fire with a combined total of 718 attendees.

Held a four part Leadership Series regionally which included: Working It Out: Secrets of a Professional Mediator, Understanding Your Management Style, Managing Organizational Transition, and Dealing with Difficult People:  Enhancing Your Interpersonal Skills.

-We also held a four part Management 101 Series at many individual member locations.  The series included:  Introductory to Management, Performance Discussions-Timely Feedback and Performance Appraisals, Talking the Talk-Effective Communication in the Workplace and Let’s Face It-Negotiating Workplace Conflict.

-Technical training was targeted with courses such as OSHA 10 Hour, Chainsaw Safety, Competent Person, Work Zone Safety, Confined Space and Right to Know.

-Provided QBS Inc, Safety Care behavioral safety program designed to address struck by claims in schools to many members.

-Provided the MCAD Discrimination Prevention Train the Trainer program.

-And much more!

Looking Ahead to FY11

Each summer MIIA Loss Control analyzes the pool’s loss trends, member feedback, current topics and regulatory requirements in order to determine the criteria for the next Rewards season.  This process is currently underway and we anticipate some substantial changes to the program in FY11.

Some of the changes will be behind the scenes with the implementation of a new database and tracking system for Rewards documentation.  We also plan to outline more specific criteria to help clarify what documentation we expect for credit.  New training topics are also being explored.  We hope to have the new criteria ready by September.

Please provide feedback to any MIIA staffer anytime. Please do not hesitate to email us or call us at (617) 426-7272 x250.

We appreciate your interest and participation and look forward to an educational and productive year of proactive risk management.

MIIA Loss Control Staff