MIIA Health Benefits Trust

Claire Alemian (ext. 277)
Wellness Represenative
Coordinates special fitness and emotional well-being related initiatives and projects.
Assists select member groups in the planning, promotion and implementation of their wellness programs.

Christopher Bailey (ext. 268)
MIIA Operations Coordinator
Acts in an administrative and management capacity for the Property and Casualty and Health Benefits Trust pools and oversees activities core to successful daily operations.

Shanti Balram (ext. 279)
Enrollment & Eligibility Representative
Member assistance on claims, enrollment guidelines, eligibility, qualifying events, COBRA, TEFRA and Medicare.

Bill Bradley (mobile phone: 413-552-4919)
Wellness Represenative
Coordinates special nutrition, healthy cooking and men's health programs. Assists select member groups (western MA) in the planning, promotion and implementation of their wellness programs.

Kellet Carmichael (ext. 280)
Account Service Representative
Field assistance on claims and coverage benefit questions.

Monica Desjardins (ext. 264)
Program Coordinator
Coordinates and conducts special projects and provides support for the Health Benefits Trust operations and staff

Sandra Fiumefreddo (ext. 276)
Account Service Representative
Field assistance on claims and coverage benefit questions.

Elizabeth Flagg (ext. 270)
Wellness Represenative
Coordinates special fitness and emotional well-being programs. Assists select member groups in the planning, promotion and implementation of their wellness programs.

Wendy Gammons (ext. 269)
Wellness Coordinator
Management of wellness services team, coordination of wellness programs for Trust members, including member group guidance and support.

Yasmin German (ext. 261)
Senior Enrollment & Eligibility Representative
Under the direction of the Operations Coordinator, processes Health Trust enrollment transactions, supports Trust members with claims, enrollment and eligibility related issues, produces monthly member invoices and supports the Operations Coordinator.

Mary Harrington (ext. 278)
Administrative Assistant
Wellness Administrative Support.

Ca-thia Houston (ext. 260)
Enrollment & Eligibility Representative
Member assistance on claims, enrollment guidelines, eligibility, qualifying events, COBRA, TEFRA and Medicare.

Matt Johnson (ext. 146)
Administrative Assistant
Health Benefits Trust Administrative Support.

Ann Ludlow (ext. 258)
Health Benefits Trust Manager
Trust program management, including marketing, rating and negotiations with vendors.

Michael Rosloff (ext. 251)
Enrollment & Eligibility Representative
Member assistance on enrollment guidelines, eligibility, qualifying events, COBRA, TEFRA and Medicare.

Sandra Sarni (ext. 266)
Nutrition Specialist
Directs all special nutrition and risk reduction initiatives and projects including Heart Matters, our cardiovascular risk reduction program. Assists select member groups in the planning, promotion and implementation of their wellness programs.

Staff Information