When in doubt, report!

By doing so, you will protect the coverage afforded you, assist us in conducting immediate and effective investigations, help to control potentially troublesome situations, and allow for timely involvement of legal counsel as appropriate.

Report all claims or potential claims immediately, even if all details are not available at the time

What to report:

• Damage or loss to municipal vehicles, buildings, or property
• Damage or loss to vehicles or property of others potentially or allegedly caused by the municipality or its employees
• Injury to municipal employees, agents, or volunteers
• Injury or loss to others potentially or allegedly caused by the municipality or its employees

What to include when reporting:

• Date of loss or incident
• Contact person at town with phone number
• Year, make, and model of town vehicle for auto claims
• Name, address, and phone number of person or entity involved in incident
• Brief description of incident or allegation
• All correspondence, documents, reports, or notices associated with the incident