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MIIA is a Membership Service of the Massachusetts

Workers' Compensation

When in doubt, report!

MIIA Workers Compensation
One Federal St., 19th Floor
Boston, MA 02110

800-799-6442 phone
617-753-9987 fax
Online Claim Reporting via NavRisk Central

Claims, or potential claims, can come in many forms. Some are obvious matters that should be reported, and others may cause confusion. Your general rule should be:

When in doubt, report!

Report all claims or potential claims immediately, even if all details are not available at the time.

What to report:

  • Injury to municipal employees
  • Injury or loss to others potentially or allegedly caused by the municipality or its employees

By doing so, you will protect the coverage afforded you, assist us in conducting immediate and effective investigations, help to control potentially troublesome situations, and allow for timely involvement of legal counsel as appropriate.

What to include when reporting:

What to include