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MIIA is a Membership Service of the Massachusetts
Municipal
Association

Expert Communication: Communication Skills for Working Effectively with Others

Onsite

Tags: Employee Assistance Program (EAP)

This seminar explores the three parts of sending a message, the three components of active listening, positive statements, persuasion, inserting safety into difficult conversations and how to avoid avoidance.

Expert Communication: Communication Skills for Working Effectively with Others

Expert communicators are influential, productive, resourced, and get more of what they want and need. Sounds good, doesn’t it? Attend this training to increase your communication competence. This seminar explores the three parts of sending a message, the three components of active listening, positive statements, persuasion, inserting safety into difficult conversations and how to avoid avoidance.

Duration 90 Minutes.

Contact your MIIA Risk Manager to discuss requests for specific programming.

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