Special Topics in Supervisory Skills For DPW Supervisors and Foremen (N) (Session 3) (4 part Series 11/4,11/18/12/2/12/9) Note Registration for Session One automatically registers you for all 4 classes in the series
Location: ZOOM FORMAT (join link will be provided), ^, MA *
SESSION THREE: SUPERVISORY COMMUNICATION SKILLS Effective listening skills Communicating up, down and across your department Good news, bad news and persuasive communication Leadership communication