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MIIA is a Membership Service of the Massachusetts
Municipal
Association

Expert Communication

The Training is Cancelled

Location: 210 College Highway, Southampton, MA 01073

December 13th, 2016 10:30am - 12:30pm Add to my calendar

 

This seminar explores the three parts of sending a message, the three components of active listening, positive statements, persuasion, inserting safety into difficult conversations and how to avoid avoidance

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