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MIIA is a Membership Service of the Massachusetts


We’re a different kind of insurance provider. MIIA is a non-profit organization created to serve our membership – over 400 cities, towns and other public entities in Massachusetts. Our job is to help members – like you – realize the greatest possible value for their insurance dollar.


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Access loss runs, file claims and more.
Log In Now or Create an Account

Cyber Liability Protection

Our CyberNET® Coverage is tailored to meet the needs of all municipalities.
Check out Cyber Training Report a Cyber Breach
Well Aware Risk Management Resources

Featured Programs

Give Thanks! Do Planks and More? MIIA Holiday Survival Challenge


A 21-day self-directed activity program. Open to all employees. This new program starts on November 19, 2018.



HEALTH 2018! is designed to encourage and reward active lifestyles. Employees that document regular physical activity will be awarded Well Aware incentive prizes

Mental Health Online Screening Tools


Brief screenings are the quickest way to determine if you or someone you care about should connect with a mental health professional - they are a checkup from your neck up.

Mid-Life Health: Why Am I So Tired and Why Can’t I Lose Weight?


A 8-week program to help mid-life women deal with weight control and stress. Learn how to beat the mid-life bulge, reduce stress and increase over all well-being.

Planning for Retirement


Getting yourself financially healthy to retire!

The Magic of Mindfulness


A 10-day, self-directed program running from December 17 to December 26, 2018. Open to all employees. Designed to reduce stress, increase energy, enhance creativity and respond more effectively in difficult situations.

Upcoming Training

Dec 13 2018

The New Science of Stress: Embracing Stress

2:00 pm - 3:00 pm, Online


Dec 18 2018

OSHA 10 (reschedule from Nov 20 2018)

8:00 pm - 3:00 pm, North Adams, MA


Registrations: 33/34
The Training is Closed
Jan 10 2019

Diversity and Cultural Awareness

2:00 pm - 3:00 pm, Online


Jan 31 2019

The Opioid Crisis: What Employees Need to Know

2:00 pm - 3:00 pm, Online


Feb 21 2019
Mar 5 2019

Law Enforcement Update

8:00 am - 3:00 pm, Yarmouth, MA


Registrations: 16/50

Health and Dental Insurance

With our partner, Blue Cross Blue Shield of Massachusetts, we provide a wide range of health and dental plans. Our municipal expertise and plan design flexibility help contain costs, while ensuring your employees and retirees receive top-notch coverage. Learn More


We are very proud of our efforts to cut costs for the City of Newburyport, while not impacting our employees’ health care options. Blue Cross Blue Shield of Massachusetts and MIIA are the perfect partners because not only does our city save money, but we are in the process of building a comprehensive worksite wellness program.

Donna Holaday Newburyport Mayor Wicked Local Newburyport

Property and Liability Insurance

MIIA is dedicated to providing customized, hands-on service. We help members identify exposure to risk and develop strategies to reduce risk and lower costs. Learn More


We seek out and take advantage of many opportunities to reduce budgetary costs through programs like this Loss Control Grant program. I am proud to be part of the MIIA program because they understand it’s about safety and service.

Tim McInerney Grafton Town Administrator Grafton News

News and Updates