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MIIA is a Membership Service of the Massachusetts


We’re a different kind of insurance provider. MIIA is a non-profit organization created to serve our membership – over 400 cities, towns and other public entities in Massachusetts. Our job is to help members – like you – realize the greatest possible value for their insurance dollar.


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Access loss runs, file claims and more.
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covid-19 COVID-19 Update: Many of our members are experiencing similar concerns during this unprecedented time. Information and legislation is constantly being adopted at a rapid pace. MIIA is here to support you.

The MIIA Health Benefits Trust is committed to covering all out-of-pocket costs for our covered employees and retirees for any medical care associated with Covid-19.


News and Resources for Local Government Leaders, EAP Resources, and Property Protection Advisory Checklist
Learn More

Cyber Liability Protection

Our CyberNET® Coverage is tailored to meet the needs of all municipalities.
Check out Cyber Training Report a Cyber Breach


We are here to help you with OSHA
OSHA Resources
Well Aware Risk Management Resources

Featured Programs



A 10-day self-directed activity incentive program, starting on January 11. Open to all employees. This program challenges you to make changes in three key areas of your life: diet, exercise and connection to yourself and others.

Dive into Dental Health


Self-directed, 3-week program starting on December 14. Did you know that your mouth, gums, and teeth impact the health of your entire body? They are a “window” to your overall health. It’s important to have excellent oral hygiene to keep bacteria under control and reduce inflammation, oral cancer, tooth loss and gum disease (called periodontal disease) that can contribute to other diseases. Learn helpful dental tips and earn cool prizes as well.

Mental Health Online Screening Tools


Brief screenings are the quickest way to determine if you or someone you care about should connect with a mental health professional - they are a checkup from your neck up.

Mental Health Resources for Employees and Their Family Members


COVID-19 is increasing the need for mental health support.

Planning for Retirement


Getting yourself financially healthy to retire!

Stress Less Express


Self-directed, 4-week program starting on November 9. The holiday season will look a bit different this year and may feel more overwhelming than usual. During this program, you will learn stress-reduction and time management tactics, practice self-care, and learn to be intentional with your time throughout the holidays. Earn cool prizes as well.

The Well Aware Self-Directed Activity Challenges


Now there are TWO ways to earn gift cards while staying fit and well!

Upcoming Training

Jan 26 2021

Preventing Discrimination and Harassment in the Workplace

10:00 am - 12:00 pm, Online


Jan 28 2021
Feb 2 2021

Addressing Rumors in the Workplace

2:00 pm - 3:00 pm, Online

Leadership/Management, Webinar

Feb 3 2021

Injured -On-Duty- Workshop

10:00 am - 11:30 am, Online


Feb 9 2021

How to Conduct an Internal Discrimination Investigation

10:00 am - 12:00 pm, Online


Feb 10 2021

Work Life Balance In Time of COVID

1:00 pm - 2:00 pm, Online


Feb 11 2021

Health and Dental Insurance

With our partner, Blue Cross Blue Shield of Massachusetts, we provide a wide range of health and dental plans. Our municipal expertise and plan design flexibility help contain costs, while ensuring your employees and retirees receive top-notch coverage. Learn More


We are very proud of our efforts to cut costs for the City of Newburyport, while not impacting our employees’ health care options. Blue Cross Blue Shield of Massachusetts and MIIA are the perfect partners because not only does our city save money, but we are in the process of building a comprehensive worksite wellness program.

Donna Holaday Newburyport Mayor Wicked Local Newburyport

Property and Liability Insurance

MIIA is dedicated to providing customized, hands-on service. We help members identify exposure to risk and develop strategies to reduce risk and lower costs. Learn More


We seek out and take advantage of many opportunities to reduce budgetary costs through programs like this Loss Control Grant program. I am proud to be part of the MIIA program because they understand it’s about safety and service.

Tim McInerney Grafton Town Administrator Grafton News

News and Updates