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MIIA is a Membership Service of the Massachusetts
Municipal
Association

Providing Internal and External Customer Service

Location: Duxbury Senior Center, 10 Mayflower Street, Duxbury, MA 02332

Categories: Leadership/Management

January 26th, 2017 11:00am - 12:00pm Add to my calendar

In this seminar, participants will learn skills for providing 5-star service in person and on the telephone, strategies for dealing with difficult customers, and tips for providing excellent service even when they don’t feel like it. 

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Registration

This course is no longer accepting registrations because the date of this course has passed.