This is a 4- part series. MIIA Rewards credit will only be awarded for participation in the entire series. Registration for session one will automatically register you for all 4 sessions. These sessions are very interactive so in order to receive a training certificate, all participants must remain on camera
Session one- September 29, 2021, Session 2, October 6, 2021, Session 3, October 13, 2021 Session 4, October 20, 2021,
All sessions are in zoom format: 1:00 p.m. – 2:30 p.m.
Whether you are a first-time supervisor or foreman or preparing yourself for a promotion later in your career, this four-session training program will help you sharpen your leadership skills and bolster your confidence as you go forward with your current and future responsibilities.
All sessions are in zoom format: 1:00 p.m. – 2:30 p.m.
· Transitioning to foreman or supervisor
· Stages of skill development
· Supervising former co-workers
· Developing self-confidence
SESSION TW0: ESTABLISHING ROLES AND RESPONSIBILITIES
· Decision-making styles
· Establishing credibility and trust
SESSION THREE: SUPERVISORY COMMUNICATION SKILLS
· Effective listening skills
· Communicating up, down and across your department
· Good news, bad news and persuasive communication
· Leadership communication
· Following a problem-solving method
· Dealing with challenging employees
· Having difficult conversations
