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The Training is Full

Special Topics in Supervisory Skills for DPW Supervisors and Foremen- (4 part virtual Series 9/29,10/6,10/13,10/20)- 4 participants per municipality ) Session One- Registration for this class automatically registers you for all 4 classes in the series

Location: ZOOM FORMAT (join link will be provided), ^, MA *

Categories: Leadership/Management

September 29th, 2021 1:00pm - 2:30pm Add to my calendar

 This is a 4- part series. MIIA Rewards credit will only be awarded for participation in the entire series. Registration for session one will automatically register you for all 4 sessions. These sessions are very interactive so in order to receive a training certificate, all participants must remain on camera

Session one- September 29, 2021, Session 2, October 6, 2021, Session 3, October 13, 2021 Session 4, October 20, 2021,

All sessions are in zoom format: 1:00 p.m. – 2:30 p.m. 

 Whether you are a first-time supervisor or foreman or preparing yourself for a promotion later in your career, this four-session training program will help you sharpen your leadership skills and bolster your confidence as you go forward with your current and future responsibilities.

All sessions are in zoom format: 1:00 p.m. – 2:30 p.m. 

  • SESSION ONE: TRANSITIONING TO A SUPERVISORY POSITION
  • ·  Transitioning to foreman or supervisor

  • ·  Stages of skill development

  • ·  Supervising former co-workers

  • ·  Developing self-confidence

  • SESSION TW0: ESTABLISHING ROLES AND RESPONSIBILITIES

  • · Clarifying roles, responsibilities and expectations
  • ·  Decision-making styles

  • ·  Establishing credibility and trust

    SESSION THREE: SUPERVISORY COMMUNICATION SKILLS

  • ·  Effective listening skills

  • ·  Communicating up, down and across your department

  • ·  Good news, bad news and persuasive communication

  • ·  Leadership communication

  • SESSION FOUR: DEALING WITH CHALLENGING EMPLOYEES
  • ·  Following a problem-solving method

  • ·  Dealing with challenging employees

  • ·  Having difficult conversations 

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