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MIIA is a Membership Service of the Massachusetts
Municipal
Association

I Pay Your Salary Responding to Difficult Situations with Residents, Patrons & Customers

Location: Grafton Police Station, 28 Providence Road, Grafton, MA 01519

Categories: Leadership/Management

May 4th, 2016 10:00am - 11:30am Add to my calendar

Participants in this seminar will learn specific techniques for defusing and resolving difficult situations with residents.

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Registration

This course is no longer accepting registrations because the date of this course has passed.