This is a 4 part series. We ask that you commit to every session when you register for the series. Registration for session one of this series automatically registers you for all 4 sessions. November 5, 12, 19 & 12/3. All sessions 10 am. to 12 p.m. Register for entire series here Participation in all 4 sessons of this training qualifies the MIIA member for 1% MIIA Rewards credit under Public Officials, School board or Law Enforcement Liability categories (Must remain on camera on an individual device to receive training/ - MIIA rewards credit for this course) Session 1 Connecting with Your Team: Emotional Intelligence November 5, 2026 10:00 a.m.- 12:00 p.m. Learn why emotional intelligence (EI) is the key indicator of leadership success.; Assess Your emotional intelligence strengths;. Build Practical Skills to strengthen your EI Session 2 Communicating with and Managing Your Team:; Delegating, Setting Expectations and Performance Management November 12, 2026 10:00 a.m.- 12:00 p.m. Clearly communicate to set expectations; Gain skills to reset failed expectations;Delegate for employee development, time management and talent; Learn how to implement the SHARE delegation process Session 3 Guiding Your Team: Giving and Receiving Feedback November 19, 2026 10:00 a.m.- 12:00 p.m. Discover feelings and mindset around the 3 forms of feedback Appreciate the power of positive feedback Best practices for delivering coaching/constructive feedback Increasing personal receptivity to constructive feedback Session 4 Managing Your Team: Performance Management December 3, 2026 10:00 a.m.- 12:00 p.m. Common difficult conversations Conflict mindset reset Strategies for delivering hard-to-hear feedback Strategies for saying “No” and or disappointing stakeholders
