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The Training is Full

Special Topics in Supervisory Skills For DPW Supervisors and Foremen- Session 1 (4 part virtual Series 11/4, 11/18, 12/2, 12/9 ) - Note Registration for Session One automatically registers you for all 4 classes in the series

Location: ZOOM FORMAT (join link will be provided), ^, MA *

Categories: Safety/Technical

November 4th, 2021 1:00pm - 2:30pm Add to my calendar

Session 1- 11/4  Session 2- 11/18  Session 3 - 12/2  Session 4- 12/9

This is a 4- part virtual training series for DPW Foremen/ Supervisors. MIIA Rewards credit will only be awarded for participation in the entire series.

Registration for session one will automatically register you for all 4 sessions. These sessions are very interactive so in order to receive a training certificate, all participants must remain on camera

SESSION ONE: TRANSITIONING TO A SUPERVISORY POSITION
Transitioning to foreman or supervisor
Stages of skill development
Supervising former co-workers
Developing self-confidence

SESSION TW0: ESTABLISHING ROLES AND RESPONSIBILITIES
Clarifying roles, responsibilities and expectations
Decision-making styles
Establishing credibility and trust

SESSION THREE: SUPERVISORY COMMUNICATION SKILLS
Effective listening skills
Communicating up, down and across your department
Good news, bad news and persuasive communication
Leadership communication

SESSION FOUR: DEALING WITH CHALLENGING EMPLOYEES
Following a problem-solving method
Dealing with challenging employees
Having difficult conversations

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