Our training program is designed to help reduce risk, contain costs, protect assets and ensure the overall safety of your workforce and community. All are free and the leaders are recognized experts in their field. For maximum accessibility and convenience, we provide training onsite and online. Contact your Risk Manager with any questions or comments about our program.
AHERA requires that schools maintain ACM in good condition. This includes identifying asbestos-containing materials, development of a management plan, reinspections, performing response actions, and recordkeeping requirements.
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It’s not good for business when employees are aggressive with co-workers, management or customers. Both managers and HR professionals are spending more time addressing the issue of employee outbursts.
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Participants will learn preventative lifting techniques, safe postures and best practices for material handling.
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Communicating effectively is a skill that requires a lifelong commitment to self-awareness, practice, and heeding feedback from others.
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This training will address the legal and social importance as well as the practical application of bias free policing.
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This session will address the knowledge needed to recognize, evaluate, and control the potential exposures to bloodborne pathogens.
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Are you tired of managing weakness and focusing on performance deficits? Would you like a more positive team atmosphere?
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Improve operations and safety training for operators and ground workers. This training is offered through Cranes 101.
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An overview of safe chain saw operations. This training is offered by Forest Applications
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This training is offered through North Atlantic Training Solutions This course specifically meets the challenges of trees found in high-risk environments. Many workers are often required to use chainsaws in high-risk environments such as during or after storms.
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We all have experience conducting ourselves with a high level of professionalism, yet the need to be politically correct can create feelings of uncertainty.
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Great managers know that their success is directly related to their ability to influence others.
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Helping professionals are all at risk of experiencing compassion fatigue from the very work they do and love.
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Learn key trenching and excavation topics to keep your site safe. This course is offered through the New England Water Works Association
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This training covers the requirements of the OSHA Permit-Required Confined Space regulations with respect to 29 CFR 1910.146 (General Industry) and 29 CFR 1926 Subpart AA (Construction).
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Gone are the days of, ‘If it isn’t broke, don’t fix it.’
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Each of us would like to be thought of as an employee who positively contributes not only to the bottom dollar, but also to the over-all workplace culture.
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Seventy percent of adults in the U.S. will experience at least one traumatic event in their lives. We go to work each day expecting to be safe.
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Mindfulness is the simple act of being aware.
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Why does cultural sensitivity matter to us today?
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Stay current with the latest legal updates. This course is taught by Attorney John Scheft, Law Enforcement Dimensions
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Everyone knows and appreciates excellent customer service when they receive it, and most of us want to provide excellent service ourselves.
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In today’s world, where stress is at an all-time high, people (e.g. patrons, visitors) can take their frustrations out on the municipal employees who are trying to meet their needs.
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Participants in this seminar learn and practice specific techniques for dealing with difficult people and situations.
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This session offers a skill-based approach to conflict resolution within today’s municipal environment by focusing on learning ways to keep conversations from becoming unhinged.
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The purpose of the DOT regulations is “to prevent, through deterrence and detection, alcohol and controlled substance users from performing safety-sensitive functions.”
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It is no secret that we live in an increasingly diverse world and society.
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There are different kinds of boundaries – physical, emotional, verbal. And they play as much of a role in the workplace as they do in our personal lives.
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Addiction among employees is one of the most difficult issues that employers encounter.
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One of the most salient features of police reform in Massachusetts is a newly codified “duty to intervene.”
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Avoid deadly encounters, lost production time and legal problems.
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You can’t open a newspaper, magazine or web page without seeing messages that stress is bad for your health.
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Improve driving skills using courses replicating various police operations.
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Today’s most successful organizations and effective leaders draw not merely from their cognitive banks, but from their relational skills.
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Excavation cave-in and trench collapse pose the greatest risk to workers’ lives. Are you doing enough to protect your workers and the public in and around excavations? This training will cover the applicable regulations and standards, as well the roles and responsibilities of your town, city, municipality, and all personnel with respect to safe excavation work.
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Expert communicators are influential, productive, resourced, and get more of what they want and need. Sounds good, doesn’t it?
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Most citizens are well meaning municipal government supporters. However, there are some citizens who, driven by our internet culture, seek to provoke a reaction on videotape by municipal employees.
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The private and public sector are very different types of environments, each with their own set of financial considerations, norms, expectations and internal processes.
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Managers and supervisors have special responsibilities and liabilities with respect to sexual harassment in the workplace.
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This full day training will address topics related to both hazard communication and personal protective equipment use.
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Working in hot conditions isn’t just difficult — it’s dangerous. As temperatures rise, so does the risk of heat illness.
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This is a combined training which will address heat illness as well as ladder safety
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Hot work is any work process that involves heat, spark, or flame that is capable of starting fires or explosions. Examples include, but are not limited to, welding, cutting, grinding, soldering, heat treating, hot riveting, torch applied roofing, abrasive blasting, and powder driven fasteners.
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What are your responsibilities as an employer to conduct an internal discrimination complaint investigation?
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All incidents – regardless of size or impact – need to be investigated. The process looks beyond what happened to discover why it happened. This allows you to identify and correct shortcomings in your safety and health management programs and hopefully, prevent them from happening again.
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A job hazard analysis is a technique that focuses on job tasks as a way to identify hazards before they occur. It focuses on the relationship between the worker, the task, the tools, and the work environment. Ideally, after uncontrolled hazards are identified, steps must be identified to eliminate or reduce them to an acceptable risk level.
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This program will address the basic elements of management for the new manager.
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Taking to the road at all hours is part of the call to duty, but around-the-clock shifts can create health and social struggles for employees, and a unique set of challenges for managers.
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An employee may make a request for a religious, disability or pregnancy accommodation. How do I handle these accommodation requests?
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Today’s four separate generations have unique backgrounds and distinctive talents that they bring to the workplace. This seminar helps managers to capitalize on the strengths of employees of varied ages, and merge the generations into an effective work team.
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Mental health issues are increasingly affecting America’s workforce.
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According to the Center for Disease Control, in the United States, almost half of adults will experience a mental illness during their lifetime.
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Conflict is a part of everyday work life that most of us would like to avoid.
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Participants learn hazard identification, avoidance, control and prevention in the construction industry.
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When most people think of “customer service,” they think of customers, clients, and people they serve outside their organization.
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A key ingredient to effective management is honest, direct communication about an employee’s performance.
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This training will cover identification, understanding, de-escalation, and intervention by police officers with emotionally disturbed people (EDP) — including 123, §§ 12, 18, and 35. Attendees will receive a model policy on de-escalation.
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Learn the latest developments in the employment discrimination arena. This training is one of 3 discrimination trainings offered on a rotating basis 4 times annually.
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Managers spend the majority of their time handling personnel challenges. Wouldn’t you like your time freed up to attend to what’s most important, rather than what’s pressing?
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It's common knowledge among leaders that knowing your employees is a good idea.
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In today’s fast-paced work environment, employees face frequent and often unpredictable changes.
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Experience a variety of scenarios and conditions typical to emergency response situations with our driving simulator.
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Slips, trips and falls may seem like small hazards, however, for some employees these hazards could be deadly. According to the Bureau of Labor Statistics, over 1,000 workers die each year as a result of a slip, trip, or fall and countless other mild or serious injuries resulting in days away from work. In the construction industry, slips, trips, and falls account for 37 percent of all fatal injuries on a job site.
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A review of basic safety regarding snowblower use and shoveling.
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This interactive discussion explores the blurring of our social and professional worlds due to technology.
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Twenty million Americans work hours other than 9 to 5.
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This is a 4- part Training Series for Supervisors
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This is a 4- part virtual training series for DPW Foremen/ Supervisors.
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We all know just how important health is. But, how often do we consider its key role in today's workplace?
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Today’s opioid crisis is impacting today’s workplace like never before.
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We know that employees can bring their personal problems to work with them.
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An overview of various roadway work zone protection procedures. This course is taught by Stay Safe Traffic Products, Inc.
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When considering workplace diversity, most people think of race, religion, and ethnicity.
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Change in the workplace has become a way of life.
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Managers play a significant role in keeping their workplace safe from violence.
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From time to time, we all have to deal with people and situations that we find challenging; public service employees certainly face their fair share.
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