Our training program is designed to help reduce risk, contain costs, protect assets and ensure the overall safety of your workforce and community. All are free and the leaders are recognized experts in their field. For maximum accessibility and convenience, we provide training onsite and online. Contact your Risk Manager with any questions or comments about our program.
AHERA requires that schools maintain ACM in good condition. This includes identifying asbestos-containing materials, development of a management plan, reinspections, performing response actions, and recordkeeping requirements.
View DetailsIt’s not good for business when employees are aggressive with co-workers, management or customers. Both managers and HR professionals are spending more time addressing the issue of employee outbursts.
View DetailsParticipants will learn preventative lifting techniques, safe postures and best practices for material handling.
View DetailsCommunicating effectively is a skill that requires a lifelong commitment to self-awareness, practice, and heeding feedback from others.
View DetailsThis training will address the legal and social importance as well as the practical application of bias free policing.
View DetailsThis session will address the knowledge needed to recognize, evaluate, and control the potential exposures to bloodborne pathogens.
View DetailsAre you tired of managing weakness and focusing on performance deficits? Would you like a more positive team atmosphere?
View DetailsImprove operations and safety training for operators and ground workers. This training is offered through Cranes 101.
View DetailsAn overview of safe chain saw operations. This training is offered by Forest Applications
View DetailsThis training is offered through North Atlantic Training Solutions This course specifically meets the challenges of trees found in high-risk environments. Many workers are often required to use chainsaws in high-risk environments such as during or after storms.
View DetailsWe all have experience conducting ourselves with a high level of professionalism, yet the need to be politically correct can create feelings of uncertainty.
View DetailsGreat managers know that their success is directly related to their ability to influence others.
View DetailsHelping professionals are all at risk of experiencing compassion fatigue from the very work they do and love.
View DetailsLearn key trenching and excavation topics to keep your site safe. This course is offered through the New England Water Works Association
View DetailsThis training covers the requirements of the OSHA Permit-Required Confined Space regulations with respect to 29 CFR 1910.146 (General Industry) and 29 CFR 1926 Subpart AA (Construction).
View DetailsGone are the days of, ‘If it isn’t broke, don’t fix it.’
View DetailsEach of us would like to be thought of as an employee who positively contributes not only to the bottom dollar, but also to the over-all workplace culture.
View DetailsSeventy percent of adults in the U.S. will experience at least one traumatic event in their lives. We go to work each day expecting to be safe.
View DetailsMindfulness is the simple act of being aware.
View DetailsWhy does cultural sensitivity matter to us today?
View DetailsStay current with the latest legal updates. This course is taught by Attorney John Scheft, Law Enforcement Dimensions
View DetailsEveryone knows and appreciates excellent customer service when they receive it, and most of us want to provide excellent service ourselves.
View DetailsIn today’s world, where stress is at an all-time high, people (e.g. patrons, visitors) can take their frustrations out on the municipal employees who are trying to meet their needs.
View DetailsParticipants in this seminar learn and practice specific techniques for dealing with difficult people and situations.
View DetailsThis session offers a skill-based approach to conflict resolution within today’s municipal environment by focusing on learning ways to keep conversations from becoming unhinged.
View DetailsThe purpose of the DOT regulations is “to prevent, through deterrence and detection, alcohol and controlled substance users from performing safety-sensitive functions.”
View DetailsIt is no secret that we live in an increasingly diverse world and society.
View DetailsThere are different kinds of boundaries – physical, emotional, verbal. And they play as much of a role in the workplace as they do in our personal lives.
View DetailsAddiction among employees is one of the most difficult issues that employers encounter.
View DetailsOne of the most salient features of police reform in Massachusetts is a newly codified “duty to intervene.”
View DetailsAvoid deadly encounters, lost production time and legal problems.
View DetailsYou can’t open a newspaper, magazine or web page without seeing messages that stress is bad for your health.
View DetailsImprove driving skills using courses replicating various police operations.
View DetailsToday’s most successful organizations and effective leaders draw not merely from their cognitive banks, but from their relational skills.
View DetailsExcavation cave-in and trench collapse pose the greatest risk to workers’ lives. Are you doing enough to protect your workers and the public in and around excavations? This training will cover the applicable regulations and standards, as well the roles and responsibilities of your town, city, municipality, and all personnel with respect to safe excavation work.
View DetailsExpert communicators are influential, productive, resourced, and get more of what they want and need. Sounds good, doesn’t it?
View DetailsMost citizens are well meaning municipal government supporters. However, there are some citizens who, driven by our internet culture, seek to provoke a reaction on videotape by municipal employees.
View DetailsThe private and public sector are very different types of environments, each with their own set of financial considerations, norms, expectations and internal processes.
View DetailsManagers and supervisors have special responsibilities and liabilities with respect to sexual harassment in the workplace.
View DetailsThis full day training will address topics related to both hazard communication and personal protective equipment use.
View DetailsWorking in hot conditions isn’t just difficult — it’s dangerous. As temperatures rise, so does the risk of heat illness.
View DetailsThis is a combined training which will address heat illness as well as ladder safety
View DetailsHot work is any work process that involves heat, spark, or flame that is capable of starting fires or explosions. Examples include, but are not limited to, welding, cutting, grinding, soldering, heat treating, hot riveting, torch applied roofing, abrasive blasting, and powder driven fasteners.
View DetailsWhat are your responsibilities as an employer to conduct an internal discrimination complaint investigation?
View DetailsAll incidents – regardless of size or impact – need to be investigated. The process looks beyond what happened to discover why it happened. This allows you to identify and correct shortcomings in your safety and health management programs and hopefully, prevent them from happening again.
View DetailsA job hazard analysis is a technique that focuses on job tasks as a way to identify hazards before they occur. It focuses on the relationship between the worker, the task, the tools, and the work environment. Ideally, after uncontrolled hazards are identified, steps must be identified to eliminate or reduce them to an acceptable risk level.
View DetailsThis program will address the basic elements of management for the new manager.
View DetailsTaking to the road at all hours is part of the call to duty, but around-the-clock shifts can create health and social struggles for employees, and a unique set of challenges for managers.
View DetailsAn employee may make a request for a religious, disability or pregnancy accommodation. How do I handle these accommodation requests?
View DetailsToday’s four separate generations have unique backgrounds and distinctive talents that they bring to the workplace. This seminar helps managers to capitalize on the strengths of employees of varied ages, and merge the generations into an effective work team.
View DetailsMental health issues are increasingly affecting America’s workforce.
View DetailsAccording to the Center for Disease Control, in the United States, almost half of adults will experience a mental illness during their lifetime.
View DetailsConflict is a part of everyday work life that most of us would like to avoid.
View DetailsParticipants learn hazard identification, avoidance, control and prevention in the construction industry.
View DetailsWhen most people think of “customer service,” they think of customers, clients, and people they serve outside their organization.
View DetailsA key ingredient to effective management is honest, direct communication about an employee’s performance.
View DetailsThis training will cover identification, understanding, de-escalation, and intervention by police officers with emotionally disturbed people (EDP) — including 123, §§ 12, 18, and 35. Attendees will receive a model policy on de-escalation.
View DetailsLearn the latest developments in the employment discrimination arena. This training is one of 3 discrimination trainings offered on a rotating basis 4 times annually.
View DetailsManagers spend the majority of their time handling personnel challenges. Wouldn’t you like your time freed up to attend to what’s most important, rather than what’s pressing?
View DetailsIt's common knowledge among leaders that knowing your employees is a good idea.
View DetailsIn today’s fast-paced work environment, employees face frequent and often unpredictable changes.
View DetailsExperience a variety of scenarios and conditions typical to emergency response situations with our driving simulator.
View DetailsSlips, trips and falls may seem like small hazards, however, for some employees these hazards could be deadly. According to the Bureau of Labor Statistics, over 1,000 workers die each year as a result of a slip, trip, or fall and countless other mild or serious injuries resulting in days away from work. In the construction industry, slips, trips, and falls account for 37 percent of all fatal injuries on a job site.
View DetailsA review of basic safety regarding snowblower use and shoveling.
View DetailsThis interactive discussion explores the blurring of our social and professional worlds due to technology.
View DetailsTwenty million Americans work hours other than 9 to 5.
View DetailsThis is a 4- part Training Series for Supervisors
View DetailsThis is a 4- part virtual training series for DPW Foremen/ Supervisors.
View DetailsWe all know just how important health is. But, how often do we consider its key role in today's workplace?
View DetailsToday’s opioid crisis is impacting today’s workplace like never before.
View DetailsWe know that employees can bring their personal problems to work with them.
View DetailsAn overview of various roadway work zone protection procedures. This course is taught by Stay Safe Traffic Products, Inc.
View DetailsWhen considering workplace diversity, most people think of race, religion, and ethnicity.
View DetailsChange in the workplace has become a way of life.
View DetailsManagers play a significant role in keeping their workplace safe from violence.
View DetailsFrom time to time, we all have to deal with people and situations that we find challenging; public service employees certainly face their fair share.
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