Our training program is designed to help reduce risk, contain costs, protect assets and ensure the overall safety of your workforce and community. All are free and the leaders are recognized experts in their field. For maximum accessibility and convenience, we provide training onsite and online. Contact your Risk Manager with any questions or comments about our program.
Prior to the implementation of the Operation & Maintenance provisions of the management plan(s)’, all members of a school system’s maintenance and custodial staff (custodians, electricians, heating/air conditioning engineers, plumbers, etc.) who may work in a building that contains Asbestos Containing Building Materials (ACBM) must receive awareness training of at least 2 hours, whether or not they are required to work with ACBM. New custodial and maintenance employees shall be trained within 60 days after commencement of employment.
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We've certainly heard it many times now, but our present pandemic has banished us from our comfort zones in ways we could have never imagined.
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It’s not good for business when employees are aggressive with co-workers, management or customers. Both managers and HR professionals are spending more time addressing the issue of employee outbursts.
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Learn how to better manage a facility with asbestos.
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Participants will learn preventative lifting techniques, safe postures and best practices for material handling.
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Program addresses the challenges of prolonged postures (sitting/standing/bending) as well as material handling activities such as lifting and shoveling.
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Communicating effectively is a skill that requires a lifelong commitment to self-awareness, practice, and heeding feedback from others.
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Are you tired of managing weakness and focusing on performance deficits? Would you like a more positive team atmosphere?
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Improve operations and safety training for operators and ground workers.
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An overview of safe hazard removal operations.
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More advanced course for those who participated in Chain Saw Safety Training.
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We all have experience conducting ourselves with a high level of professionalism, yet the need to be politically correct can create feelings of uncertainty.
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Great managers know that their success is directly related to their ability to influence others.
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Helping professionals are all at risk of experiencing compassion fatigue from the very work they do and love.
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Learn key trenching and excavation topics to keep your site safe.
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Learn how to problem solve and build skills around working in and around permit required confined spaces.
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Gone are the days of, ‘If it isn’t broke, don’t fix it.’
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LO/TO has been one of OSHA’s Top10 most cited regulations for several years. This course will include: the elements of a lockout/tagout program; identifying the types of energy addressed by a LO/TO program; review of the seven steps of shutdown and five steps to return a piece of equipment or machine to operation; authorized and affected employees; understanding that the written Lockout/Tagout Program is not the procedure for releasing energy of the equipment/machinery, and the MA Department of Labor Standards LO/TO templates.
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Each of us would like to be thought of as an employee who positively contributes not only to the bottom dollar, but also to the over-all workplace culture.
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Seventy percent of adults in the U.S. will experience at least one traumatic event in their lives. We go to work each day expecting to be safe.
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Mindfulness is the simple act of being aware.
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Why does cultural sensitivity matter to us today?
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Stay current with the latest legal updates.
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Everyone knows and appreciates excellent customer service when they receive it, and most of us want to provide excellent service ourselves.
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In today’s world, where stress is at an all-time high, people (e.g. patrons, visitors) can take their frustrations out on the municipal employees who are trying to meet their needs.
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Participants in this seminar learn and practice specific techniques for dealing with difficult people and situations.
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This session offers a skill-based approach to conflict resolution within today’s municipal environment by focusing on learning ways to keep conversations from becoming unhinged.
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The purpose of the DOT regulations is “to prevent, through deterrence and detection, alcohol and controlled substance users from performing safety-sensitive functions.”
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Practice how to assess and control hazards during a storm response.
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Learn the latest developments in the employment discrimination arena.
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It is no secret that we live in an increasingly diverse world and society.
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There are different kinds of boundaries – physical, emotional, verbal. And they play as much of a role in the workplace as they do in our personal lives.
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Addiction among employees is one of the most difficult issues that employers encounter.
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Avoid deadly encounters, lost production time and legal problems.
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You can’t open a newspaper, magazine or web page without seeing messages that stress is bad for your health.
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Is COVID-19 something we want to 'embrace'? Well, perhaps what we want to embrace -- accept -- is that this is our reality right now.
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Learn techniques to handle most likely emergency scenarios.
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Improve driving skills using courses replicating various police operations.
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Today’s most successful organizations and effective leaders draw not merely from their cognitive banks, but from their relational skills.
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Expert communicators are influential, productive, resourced, and get more of what they want and need. Sounds good, doesn’t it?
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The private and public sector are very different types of environments, each with their own set of financial considerations, norms, expectations and internal processes.
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Managers and supervisors have special responsibilities and liabilities with respect to sexual harassment in the workplace.
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Employers that have hazardous chemicals in their workplaces are required by OSHA’s Hazard Communication Standard (29 CFR 1910.1200) to implement a written hazard communication program. The program must include labels on containers of hazardous chemicals, safety data sheets (SDSs) for hazardous chemicals, and training for workers. Each employer must also describe in a written program how it will meet the requirements of the HCS in each of these areas.
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This course covers an introduction to basic incident investigation procedures and describes analytical techniques. Safety officers, human resources personnel, department directors, and others in management positions will benefit from participating in this course.
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This program will address the basic elements of management for the new manager.
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Taking to the road at all hours is part of the call to duty, but around-the-clock shifts can create health and social struggles for employees, and a unique set of challenges for managers.
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Today’s four separate generations have unique backgrounds and distinctive talents that they bring to the workplace. This seminar helps managers to capitalize on the strengths of employees of varied ages, and merge the generations into an effective work team.
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Mental health issues are increasingly affecting America’s workforce.
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According to the Center for Disease Control, in the United States, almost half of adults will experience a mental illness during their lifetime.
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Conflict is a part of everyday work life that most of us would like to avoid.
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Participants learn hazard identification, avoidance, control and prevention in the construction industry.
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When most people think of “customer service,” they think of customers, clients, and people they serve outside their organization.
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A key ingredient to effective management is honest, direct communication about an employee’s performance.
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This course is taught at an awareness level with the target audience being municipal workers, supervisors, managers, safety officers, human resources, and personnel who may, after receiving additional training, become members of a confined space rescue team.
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Learn the overall value of compliance with OSHA regulations.
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Learn how to appropriately respond to potential workplace discrimination.
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Managers spend the majority of their time handling personnel challenges. Wouldn’t you like your time freed up to attend to what’s most important, rather than what’s pressing?
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It's common knowledge among leaders that knowing your employees is a good idea.
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In today’s fast-paced work environment, employees face frequent and often unpredictable changes.
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Experience a variety of scenarios and conditions typical to emergency response situations with our driving simulator.
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A review of basic safety regarding snowblower use and shoveling.
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This interactive discussion explores the blurring of our social and professional worlds due to technology.
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Twenty million Americans work hours other than 9 to 5.
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This is a 4- part Training Series for Supervisors
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This is a 4- part virtual training series for DPW Foremen/ Supervisors.
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We all know just how important health is. But, how often do we consider its key role in today's workplace?
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Today’s opioid crisis is impacting today’s workplace like never before.
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We know that employees can bring their personal problems to work with them.
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This course is designed for municipal workers and police officers who work on or near roadways. The course focuses on the MA DOT Work Zone Safety Guidelines for Temporary Traffic Control and refers to the Manual for Uniform Traffic Control Devices (MUTCD) with MA DOT amendments. Participants will watch a video developed by the MA Department of Labor Standards that addresses the safe and effective use of law enforcement personnel in roadway work zones.
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An overview of various roadway work zone protection procedures.
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When considering workplace diversity, most people think of race, religion, and ethnicity.
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This seminar heightens participants’ awareness of harassment in the workplace.
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Change in the workplace has become a way of life.
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Managers play a significant role in keeping their workplace safe from violence.
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From time to time, we all have to deal with people and situations that we find challenging; public service employees certainly face their fair share.
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