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The Training is Closed

Special Topics in Supervisory Skills 4- part series (participants must be on camera)

Location: ZOOM FORMAT (join link will be provided), ONLINE, MA *

Categories: Leadership/Management

May 5th, 2022 1:00pm - 2:30pm Add to my calendar

Whether you are a first-time supervisor or preparing yourself for a promotion later in your career, this training program will help you sharpen your leadership skills and bolster your confidence as you go forward with your current and future responsibilities.
This is a 4 - part series.

We ask that all registrants commit when registering to attending the entire series.

Session one- April 21, 2022 , Session 2, April 28, 2022,
Session 3, May 5, 2022 Session 4, May 12, 2022

All sessions: 1:00 p.m. – 2:30 p.m.

(Registration for Day 1 will automatically register you for the entire series)

  • SESSION ONE: TRANSITIONING TO A SUPERVISORY POSITION
  • ·  Transitioning to foreman or supervisor

  • ·  Stages of skill development

  • ·  Supervising former co-workers

  • ·  Developing self-confidence

  • SESSION TW0: ESTABLISHING ROLES AND RESPONSIBILITIES

  • ·  Clarifying roles, responsibilities and expectations

  • ·  Decision-making styles

  • ·  Establishing credibility and trust

  • SESSION THREE: SUPERVISORY COMMUNICATION SKILLS
  • ·  Effective listening skills

  • ·  Communicating up, down and across your department

  • ·  Good news, bad news and persuasive communication

  • ·  Leadership communication

  • SESSION FOUR: DEALING WITH CHALLENGING EMPLOYEES
  • ·  Following a problem-solving method

  • ·  Dealing with challenging employees

  • ·  Having difficult conversations