Back to Full Menu
Back to Full Menu
Back to Full Menu
Back to Full Menu
Back to Full Menu
Back to Full Menu
Back to Full Menu
This Training is Closed

Special Topics in Supervisory Skills Program For DPW Foremen/Supervisors (virtual) Session 2. Must be on camera to participate

Location: ZOOM FORMAT (join link will be provided), ,

Categories: Safety/Technical

June 15th, 2022 1:00pm - 2:30pm Add to my calendar

This is a 4- part virtual training series for DPW Foremen/ Supervisors. MIIA Rewards credit will only b awarded for participation in the entire series.

Series dates- June 8, 15, 22, 29

Registration for session one will automatically register you for all 5 sessions. These sessions are very interactive so in order to receive a training certificate, all participants must remain on camera 

 

SESSION ONE: TRANSITIONING TO A SUPERVISORY POSITION

  • ·  Transitioning to foreman or supervisor

  • ·  Stages of skill development

  • ·  Supervising former co-workers

  • ·  Developing self-confidence 

 

SESSION TW0: ESTABLISHING ROLES AND RESPONSIBILITIES

  • ·  Clarifying roles, responsibilities and expectations

  • ·  Decision-making styles

  • ·  Establishing credibility and trust 

 

  1. SESSION THREE: SUPERVISORY COMMUNICATION SKILLS

    • ·  Effective listening skills

    • ·  Communicating up, down and across your department

    • ·  Good news, bad news and persuasive communication

    • ·  Leadership communication 

  1. SESSION FOUR: DEALING WITH CHALLENGING EMPLOYEES

    • ·  Following a problem-solving method

    • ·  Dealing with challenging employees

    • ·  Having difficult conversations 

Download Training Notice